phonalytics: for sales
Phonalytics accurately measures and provides a crystal-clear picture of your sales performance. You can quickly and easily identify what's working and what's not, establish clear direction and improve overall department performance.
Statistics:
- Collect detailed customer information
- Track sales pitch frequency, duration and locations
- Optimize call time
Recorded Calls:
- Track sales closings and losses
- Quantify frequency and success of upselling, cross-selling and customer retention
- Boost awareness and insight into competitors' sales efforts
- Isolate staff training needs
- Gain insight for implementing or enhancing staff training programs